Free tool
Phones and texts
Answer rate test
Log one week of calls. See your answer rate by day and hour, voicemail rate and estimated lost jobs.
Open the tool: Answer rate testFree course · 7 lessons · no sign-up
Never miss a job: 7 days to a busier phone
A short, free course for tree service owners. One lesson a day, one task a day. By the end you will know how many calls you miss, your Google profile will be in shape, and every customer will get asked for a review.
By Umair Nawaz, Lirevon. Published October 2026.
Who it is for
Owners of 1 to 5 crew tree companies
You do the selling, the estimating and often the climbing. The phone is your only front desk, and it rings while you work.
Owners who suspect they miss calls
You see missed calls at lunch and wonder how many were jobs. This course helps you measure it instead of guessing.
Owners who want to do it themselves
Every lesson is something you can do with your own phone and free tools. You do not need to buy anything to finish the course.
Who it is not for
- Large companies with a full office team and a call center. Some lessons may still help, but they are written for small crews.
- Anyone looking for tree care advice. This course is about the phone, your Google profile and your customers, not cutting or pruning.
The 7 lessons
Each lesson is a page on this site. Read it, do the task, tick the checklist, and move on to the next one.
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Lesson 1
Find your missed-call leak
Count the calls you get, the calls you miss and when you miss them. Put a rough dollar figure on it with your own numbers.
Task: Count two weeks of calls from your phone log.
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Lesson 2
Your Google Business Profile in one hour
Fix the profile most homeowners see before they ever call you: category, service area, hours, services, photos and the phone number.
Task: Work through a one-hour profile checklist.
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Lesson 3
Reviews on autopilot
Set up a simple habit that asks every customer for a Google review the day the job is done, inside Google's rules.
Task: Write your review text and send it to your last five customers.
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Lesson 4
Fast follow-up on every lead
Many jobs slip away after the first contact. Reply fast, keep every lead in one place and follow up on open estimates without being pushy.
Task: List your open leads and estimates and follow up on each.
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Lesson 5
A website that books estimates
Turn a site that only looks fine into one that brings in estimate requests, with simple fixes you can start today.
Task: Fix the top of your homepage and your contact options.
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Lesson 6
Pricing every job from your costs
More booked jobs only help if each one makes money. Price from your own costs so every job pays for the crew, the gear and you.
Task: Work out your crew day rate.
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Lesson 7
Your storm-season plan
Storm weeks bring the most calls and the most misses. Write your storm message, hours and priority rules before the next big wind.
Task: Write your storm-week plan.
Your progress
When you finish, you can print a free certificate and get a website badge. Progress is saved only in your own browser.
How the course works
- Read the lesson. About 10 minutes, written in plain English.
- Do the task for today. Each one is something you can finish with your phone and a free tool.
- Tick the checklist. The checklist at the end of each lesson tells you when you are done.
- Write down your numbers. Lesson 1 gives you a starting point. Check the same numbers again after lesson 7.
Lirevon is new and does not have tree-service clients yet; our first case studies are planned for December 2026. So this course does not promise results. It shows you how to measure your own, before and after. If you want the background first, read the missed calls guide, the Google Business Profile guide and the reviews guide.
Common questions
Is the course really free?
Yes. There is no sign-up, no email gate and no payment. You read the lessons on this site and use the free tools linked in each one.
How long does it take?
Plan on about 10 minutes of reading and up to an hour for the task each day. You can do it in seven days in a row, or one lesson a week if the season is busy.
Do I need any software?
No. You need your phone, your call log and access to your Google Business Profile. The calculators and builders we link to are free and run in your browser.
Will you try to sell me something?
We sell a done-for-you version of these steps, and we say so in the lessons. You can finish every lesson on your own without buying anything.
I only have one truck. Is this for me?
Yes. One-truck owners often miss the most calls, because the same person climbs, drives and quotes. The lessons are written with that in mind.
Do I have to do the lessons in order?
It helps. Lesson 1 gives you the numbers the other lessons build on. If your Google profile is clearly a mess, though, starting with lesson 2 is fine.
Will this course guarantee more jobs?
No course can promise that. Your results depend on your area, your season and how many of the steps you do. The lessons show you how to measure your own numbers so you can see what changed.
Is any of this legal advice?
No. Where texting rules or Google policies come up, we give a short explanation, not legal advice, and point you to the official rules.
Do you share my data from the tools?
No. The tools run in your browser. What you type is not sent to us.
Rather have it done for you?
We set up the same steps for tree companies and keep them running. Get a free audit, see the services or read the pricing. Or just start lesson 1.