Missed-call text-back

No. You approve the wording, it carries your company name and the owner's first name, and it reads like a crew member typing from the truck. Use our free text-back script builder to see examples.

They get one text and no reply from you, so nothing happens. Unknown numbers that never reply are closed after the follow-up sequence ends.

No. You keep the number on your truck. Calls ring your phone first; only when nobody picks up does the system send the text. A separate text-enabled line is used for the replies, and it costs about $5 to $15 a month at cost.

Generally yes, when the person contacted you first and can opt out. A missed caller has reached out to you, every text has a STOP line, and your number is registered with the carriers. This is a short explanation, not legal advice.

The target is 30 seconds from the moment the call ends. Most go out in well under that, but carrier delays can add a few seconds that we do not control.

It is part of the Core plan at $497 a month, which also includes the inbox, booking page, review requests, a 5-page website or tune-up, and the Google profile work. We do not sell the text-back alone. Phone carrier fees and the one-time text registration fee are billed at cost.

About 7 days. Texts are written on day 2, and business text registration with the carriers takes 3 to 7 business days, which is the one part we cannot speed up. You spend about 45 minutes on the kickoff call and 10 minutes approving the wording.

No long contract. It is month to month and you can cancel with 30 days' notice. Founding clients also get a 60-day refund of the setup fee if the system does not bring 3 extra booked estimates, as long as you do your part (forward calls, approve texts, share booked jobs).

Tell us on the kickoff call. If your current tool does the job, we can run alongside it or replace it. We will not sign you up for two systems that text the same customer.

It should. Calls are forwarded from your number to the system, which works with the major US mobile carriers and with most business phone systems. We test one missed call on the kickoff call before going live.

You give 30 days' notice. The number, the customer list and the text history go with you, and we turn the forwarding off together so no call is lost in the switch.

It runs all day and night, including weekends and storm weeks, because it is software. Texts can use Spanish wording you approve if your customers use it; tell us at kickoff. Spanish phone answering is part of the Growth plan. A remote team working US hours watches the conversations as a backup, and the monthly report shows how many texts went out and how many turned into booked estimates.