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US tree service companies only · Calls answered in US hours · Founding-client pricing until December 15, 2026
Lirevon

FAQ

Your questions, short answers

By Umair Nawaz, founder of Lirevon Updated How we check facts

140 questions tree service owners ask us, in 16 groups. Each answer has a link to the full page. Updated October 2026.

The system

What is the Never-Miss-A-Job System?

It is one system for tree service companies: missed-call text-back, an AI receptionist, a lead inbox with follow-ups, an online booking page, review requests, a fast website and a Google Business Profile tune-up. It goes live in about 7 days.

See the system →

What is a missed-call text-back?

It is an automatic text sent from your business number to a caller you did not answer, within about 30 seconds. The homeowner can reply by text or book an estimate from a link.

Missed-call text-back →

Why do missed calls matter so much?

About 27% of calls to home-service businesses go unanswered, and under 3% of those callers leave a voicemail (Invoca).

Missed-call cost calculator →

Do I need to change my phone number?

No. You keep the number on your truck. A second line catches the calls you miss and sends the text.

Glossary: call forwarding →

What is a text-back number?

It is the business line the texts come from. Homeowners see it on their phone, and replies land in your lead inbox. It is set up for you during onboarding.

Glossary: text-back number →

What is the lead inbox?

It is one place on your phone where every call, text and web form shows up with the follow-up status. You can read any conversation and reply yourself at any time.

What you get →

Is this a good fit for a one-truck company?

It can be. If you are on a saw or in a bucket most of the day, you miss calls, and that is the problem the system fixes. If you want to compare it with doing the work yourself, we wrote that down.

Lirevon vs doing it yourself →

How is this different from an answering service?

An answering service takes a message. The text-back and AI receptionist start the booking right away, and the lead lands in your inbox with follow-ups. See the side-by-side page for the full comparison.

Text-back vs answering service →

AI receptionist

What does the AI receptionist do?

It answers calls you miss after about 20 seconds, asks what happened and where, books the estimate and texts you a summary. It says it is an automated assistant. It is included in Core with 300 minutes a month.

AI receptionist →

Will callers know it is an AI?

Yes. It tells the caller it is an automated assistant. We do not pretend it is a person.

AI receptionist →

Can I choose which calls it answers?

It picks up calls you miss, after about 20 seconds. You keep answering your phone as usual, and the AI only steps in when you cannot.

How it works →

What if the call is an emergency, like a tree on a house?

The assistant asks the key questions and flags the job as urgent in your text summary so you can call back first. It does not send a crew by itself. Your team decides what to do next.

AI receptionist →

What happens when the 300 minutes run out?

Core includes 300 minutes a month. We watch the use in your monthly report and tell you before it becomes a problem. The pricing page shows what is included.

Pricing →

Does it speak Spanish?

Spanish is part of the Growth plan, with custom scripts and call recordings. Core uses the standard English script.

Plans compared →

Is an AI receptionist better than a human one?

Each has a place. A person is best for complex calls, and an AI is good at answering every missed call at any hour at a lower cost. We explain the trade-offs on the comparison page.

AI vs human receptionist →

What is an AI receptionist for a tree company?

It is a phone assistant that answers calls you miss. It tells the caller it is an automated assistant, asks what the job is and where it is, offers an estimate time, and sends you a text summary. It does not replace you on the job. It makes sure no caller reaches a dead end.

AI receptionist →

Can an AI receptionist give prices over the phone?

It should not give firm tree prices. Tree work depends on size, access, hazards and cleanup, and a number given by phone can cause trouble later. A good setup collects the details and books an on-site estimate. If you want a price range rule, you can decide it with us before launch.

AI receptionist →

What questions should an AI receptionist ask a tree customer?

The useful ones: name, phone, address, what work is needed, how many trees, whether a tree is on a house or lines, and when the homeowner is free. It should flag danger or urgency in the summary. We set the exact question list with you in the first week.

AI receptionist →

What if the AI gets a question it can't answer?

It should say it will pass the question to you, take the caller's details and send the question in your text summary. It should never guess about prices, insurance or safety. You see the conversation and call back with a real answer. We review these cases in your monthly report and adjust the script.

AI receptionist →

Will an AI receptionist annoy my customers?

It can if it is badly set up. A good one is short, polite, says it is automated, and gets to the point. Callers mostly want their job booked, not a long chat. We test the script with you before it goes live, and you can read every call and change what it says.

AI receptionist →

Does the AI receptionist work on weekends and holidays?

Yes. It answers when you are not able to, at any hour, including nights and weekends. That matters for storm damage and fallen trees, which do not wait for Monday. You choose when it should pick up, and you get a text summary of each call so you can respond first thing.

AI receptionist →

Is the AI receptionist the same as a call center?

No. A call center uses people who answer for many companies and often read from a script. An AI receptionist is software set up for your business, with your services and service area. Each has trade-offs. Software is cheaper and always available, while people are better at hard or emotional calls.

AI receptionist →

How do I know the AI is booking the right jobs?

You read the summaries. Every call produces a text with who called, what they need, where and when. Recordings are part of the Growth plan. If a job is outside your area or services, the script can say so politely and not book it. We tune this using real calls.

AI receptionist →

Texting and the law

Is it legal to text a caller who missed me?

Texting someone who called you first can be allowed, and every text has a STOP line. The rules depend on the facts, so this is a short explanation, not legal advice.

Texting policy →

What is the TCPA?

It is a US law about calls and texts to consumers. It is why consent, opt-out and quiet hours matter. This is a short explanation, not legal advice, so ask a lawyer about your own case.

Glossary: TCPA →

What is A2P 10DLC?

It is the carrier registration US businesses need to send texts from a regular number. We do the paperwork, and the one-time carrier fee is billed at cost.

Glossary: A2P 10DLC →

Do you text people who never contacted me?

No. Texts only go to people who called, filled a form or replied first. We do not send cold texts to prospects.

Texting policy →

What happens when someone replies STOP?

They are removed from all texts straight away and we do not message them again. Every text carries that opt-out line.

Glossary: opt-out and STOP →

Are there times of day when texts should not go out?

Quiet hours are one of the rules we build around. The exact rules depend on the state, so this is a short explanation, not legal advice. Our policy page shows how we handle it.

Texting policy →

Can I use the system to text old customers?

Old customers can get a review request or a reactivation message when they have a real relationship with you and a clear way to opt out. Core includes a quarterly campaign. This is a short explanation, not legal advice, so ask a lawyer if you are unsure.

Review system →

What if I get a complaint about a text?

Tell us and we stop texting that person right away. Our policy page says how opt-outs and complaints are handled. For legal questions about your case, please speak to a lawyer.

Texting policy →

Pricing, contracts and the guarantee

How much does it cost?

Core is $497 a month plus a $997 setup fee. The first 3 founding clients pay $297 setup. Growth is $997 a month after results.

Pricing →

What is not included in the price?

Ad spend, the phone carrier fees for your text-back number (about $5 to $15 a month, at cost) and the one-time business texting registration fee (at cost) are extra. Google Ads management is a separate plan from $1,750 a month plus ad spend.

What is not included →

What is the guarantee?

If the system does not bring you 3 extra booked estimates in 60 days, we refund your setup fee. You need to forward your calls, approve the texts in week one and share the jobs you book.

Refund policy →

Is there a long contract?

No. Cancel with 30 days' notice.

Terms →

What is the founding client offer?

The first 3 clients pay $297 setup instead of $997, with the same $497 a month. In return, we ask for a case study and a short video testimonial.

Founding client offer →

What does the Growth plan add?

Growth is $997 a month. It adds local SEO pages, weekly Google profile posts, 8 short videos a month, a review growth plan and a monthly strategy call. We suggest it after Core shows results.

Plans compared →

How much is a missed call worth to me?

It depends on your average job value and how many calls you miss. Put in your own numbers and see the estimate. Our tools are free to use.

Lead cost estimator →

Why one company per metro area?

We take one tree service company per metro area, so we are never working for your direct competitor in the same town.

Metro pages →

Setup and the first 30 days

How long does setup take?

About 7 days. Business texting registration with the carriers takes 3 to 7 business days, and we build the website and Google profile work at the same time.

The first 30 days →

What do I need to do in week one?

Forward your calls, approve the text messages and share a few details about your services and area. That is the part of the guarantee that needs you.

Refund policy →

How do I forward my calls?

Call forwarding is a setting on your phone plan. It sends the calls you miss to the second line. We give you the exact steps for your carrier.

Glossary: call forwarding →

Do I need to buy any software?

No. The tools are part of the monthly price. Carrier fees for the text number and the texting registration are billed at cost, as listed on the pricing page.

What is not included →

What will the texts say?

You approve every text before it goes live. If you want a starting point, our free script tool writes a text-back message you can edit.

Text-back script tool →

Can I see it work before I pay?

Yes. Try the live demo of the text-back, and ask for a free 5-minute audit of your phone, website and Google profile.

Live demo →

What happens in the first 30 days?

We register your texting, set up the text-back and booking page, connect your inbox and build your website and Google profile work. You then see your first report. The page linked below shows the steps.

The first 30 days →

What if I already have a website or a CRM?

Tell us what you use. We can often connect to it or build around it, and we will say so honestly if it is not a good fit.

Contact →

Websites and Google

Do I get a new website?

Yes. Core includes a fast 5-page website or landing page, built to get calls and quote requests on a phone.

Tree service websites →

Why does website speed matter for a tree company?

Most homeowners look on a phone, often in a hurry after a storm. A slow page can lose them before they call. A fast, simple page makes the call button easy to find.

Tree service websites →

What is a Google Business Profile tune-up?

We fix your categories, services, service area, photos and hours so your listing is complete. A complete profile helps people choose you when they see you on the map.

Google Business Profile →

What is the map pack?

It is the group of three local businesses Google shows on the map near the top of results. Being listed there brings calls. A full profile and good reviews help your chances.

Glossary: map pack →

Can you get me to number one on Google?

No one can promise that, and we do not. We make your profile and website complete and fast, and Growth adds local pages and weekly posts. We do not promise rankings.

Google Business Profile →

What is local SEO?

It is the work that helps people in your area find you when they search for a tree service. In Growth we build service and city pages for the places you work.

Glossary: local SEO →

Can you check my site and Google listing?

Yes. Our free check looks at your site, texting and Google listing and gives you a short scorecard.

Free check →

Reviews and reputation

How do review requests work?

After a job, the system texts your customer a short thank-you with a link to leave a Google review. You decide who gets it.

Review system →

Do you write or buy reviews?

Never. No fake reviews, ever. Reviews come from your real customers, in their own words.

Review system →

Will you remove a bad review?

We cannot delete a real review. We can help you write a calm, honest reply and ask happy customers for their reviews so the mix is fair.

Review system →

How many reviews do I need?

It depends on your area. Our October 2026 check of 6,842 tree companies found a median of 44 reviews and an average rating of 4.8. Use the calculator to plan your own goal.

Review calculator →

What is review velocity?

It is how often you get new reviews. A steady flow shows people you are active now. Asking after every job is the easiest way to keep it going.

Glossary: review velocity →

What did your market check find?

In October 2026 we looked at 6,842 tree companies in 182 metro areas across all 50 states. Of the 4,108 websites we checked, 92% showed no text or chat option and 93% had no online booking. Also, 21% of the companies had no website at all.

Read the report →

Can I send review requests to old customers?

Yes, when you have a real relationship with them. We keep the message short and include an opt-out line. Core also includes a quarterly old-customer campaign.

Texting policy →

Working with our team

Where is your team?

We are a remote team that works US hours. Your customers only ever see your own number and name; we have no US office or US phone number yet.

About us →

Are you a US company?

Not yet. We are a remote team that works US hours, and we have no US office or US address. We will say here when that changes.

About us →

Who runs Lirevon?

Umair Nawaz started the studio in 2017. Since 2026 it works only with US tree service companies.

About Umair →

What is your track record?

Our studio has delivered 11,000+ orders on Fiverr since 2017, with 5,200 public reviews and a 4.8 average. Most were logos, brand identities and websites for small businesses, not tree companies.

Our story →

Do you have tree-service clients yet?

No. We are taking our first founding clients now, and we will publish the first real case studies from December 2026. We will not invent any.

Our work page →

How do we talk to each other?

By email, text and booked calls during US hours, Monday to Saturday. Your texts and calls are handled by the system, so the time difference does not slow your customers.

Contact →

What will I see each month?

A monthly report in plain English: calls caught, texts sent, estimates booked and reviews asked for. You can also see every conversation in your inbox any time.

What you get →

Missed calls and texting

How many calls does a tree service miss?

There is no single number for your company, but one widely quoted figure comes from Invoca: about 27% of calls to home-service businesses go unanswered. A crew that spends the day in trees may miss more. Check your own phone log for a week and count the missed calls before you decide anything.

Missed-call text-back →

Why don't homeowners leave voicemails anymore?

Most people expect an answer or a quick text. Invoca found that under 3% of callers who reach an unanswered home-service business leave a voicemail. They usually call the next company on the list instead. That is why a fast text after a missed call matters more than a good voicemail greeting.

Missed-call text-back →

How fast should I reply to a missed call?

As fast as you can, ideally within minutes. A homeowner who needs a quote is often calling two or three companies at once, and the first one that answers usually gets the estimate visit. Our text-back system sends a message within about 30 seconds, so the caller hears from you before they dial someone else.

Missed-call text-back →

What should a missed-call text say?

Keep it short and human. Say who you are, that you are on a job, and ask what they need and where the tree is. Offer a booking link or tell them when you will call back. Avoid long sales text. Our free text-back script tool gives you a starting message you can edit.

Missed-call text-back →

Should I call back or text back first?

Do both, but text first. A text can be read in a meeting or at work, and the homeowner can answer in ten seconds. Then call back when your hands are free. If the person asked for a call, call. If they started texting, keep going by text so the thread stays in one place.

Missed-call text-back →

Can I text customers from my personal cell phone?

You can, but it gets messy. Texts mix with family messages, nothing is saved for your team, and you cannot see who was followed up. A separate business line keeps the conversation in one inbox. This is a short explanation, not legal advice. Business texting also has carrier registration rules.

Missed-call text-back →

What do I do about calls that come in while I'm running a chainsaw?

Do not try to answer them. It is a safety risk, and you cannot hear anyway. Let the call go, and make sure an automatic text goes out right after. Then check the replies at your next break. A phone in the truck cab with forwarding on is better than a phone in your pocket.

Missed-call text-back →

Do homeowners like getting texts from a tree company?

Many do, when they called you first and the text is useful. A quick text with a booking link is easier than playing phone tag. Some people prefer a call, so always include a way to ask for one. And every text should include a clear STOP option for anyone who wants it.

Missed-call text-back →

How do I stop losing leads after hours?

Set up three things: calls forward to an answering option after your closing time, an automatic text goes out within seconds, and a booking page works at night. Then check the inbox first thing in the morning. Storm calls and emergencies come in at odd hours, so after-hours cover matters in this trade.

Missed-call text-back →

What is the difference between SMS and a business texting line?

SMS is just a text message. A business texting line is a number set up to send texts for a company, usually registered with the carriers so the messages are not blocked. It lets several people see the same conversation. Our setup includes the carrier registration, and we do the paperwork for you.

Missed-call text-back →

Websites and SEO

What pages does a tree service website need?

Start with five: a home page, a services page, a service areas page, an about page and a contact or quote page. Each should have your phone number at the top and a clear button to call or request an estimate. Add more pages later for each main service and city you work in.

Local SEO guide →

How many pictures should a tree service site have?

Use real photos of your own crew, trucks and finished jobs, and use as many as the page can load quickly. A few good before-and-after shots beat a page of stock images. Compress them so the site stays fast on a phone. Add short descriptions so visitors and Google know what they show.

Local SEO guide →

Do I need a separate page for each service?

Usually yes, for the main ones. Someone searching for stump grinding wants a page about stump grinding, not a list of ten services. A page per service, with a short honest description, your service area and a call button, gives you more chances to be found. Start with your top three.

Local SEO guide →

What is a service area page?

It is a page about the work you do in one town or county. It should have real details about that place, such as the kind of trees or the neighborhoods you serve, not the same text with the city name swapped. Thin copied pages can hurt more than help, so write fewer, better ones.

Local SEO guide →

How long does SEO take to work for a tree service?

Often several months, and there is no promise on timing. Google needs time to see changes, and results depend on your area and competition. Quick wins come from fixing your Google Business Profile and getting reviews. Be wary of anyone who guarantees a ranking or a date. We do not.

Local SEO guide →

Is a social media page enough instead of a website?

Social pages help, but a website is yours. You control the words, the speed, and what shows in Google. Many homeowners also trust a company more when it has its own site with a phone number and photos. A simple fast site plus an active social page is a good pairing.

Local SEO guide →

Why is my website not showing up on Google?

Common reasons: the site is new, it is blocked from being indexed by mistake, it has little useful text, or competitors are stronger in your area. Check that your site loads on a phone and that your business name and phone match your Google profile. Our free check looks at the basics.

Local SEO guide →

What is a good phone call button?

A button at the top of every page that opens the phone dialer when tapped on a mobile device, in a color that stands out. Most tree customers visit on a phone, often in a hurry. If they have to zoom or hunt for your number, some will leave. Keep it visible while they scroll.

Local SEO guide →

Should my website say I'm licensed and insured?

Only if it is true, and say it plainly with whatever proof you can share. Homeowners often worry about hiring an uninsured crew. If you hold a license or certification, name it. Do not claim anything you cannot back up. Never use awards, numbers or reviews that are not real.

Local SEO guide →

Google Business Profile

What is a Google Business Profile?

It is the free listing that shows your company on Google Search and Maps, with your name, phone, hours, photos, reviews and service area. For a local trade like tree work, it is often the first thing a homeowner sees. Keeping it complete and accurate is one of the best low-cost things you can do.

Google Business Profile guide →

What category should a tree service pick on Google?

Pick the one main category that best matches your work, which for most is a tree service category. Then add secondary categories only for services you really offer, such as stump removal. Do not add categories for work you do not do. Check what the top local competitors use for ideas.

Google Business Profile guide →

Can I list my home address on Google as a tree service?

If customers do not visit you at that address, you can usually hide it and show a service area instead. Google has rules for service-area businesses, and it can suspend profiles that break them. Read Google's current guidelines, and do not use a fake address or a mailbox pretending to be an office.

Google Business Profile guide →

How do I set a service area on Google?

In your profile settings you can add the cities or zip codes you serve. List the places you really work, not the whole state. A realistic area is easier to keep accurate. Match it to what your website says, and update it when your crews start covering a new town.

Google Business Profile guide →

What photos should I add to my Google profile?

Add clear, recent photos of your crew, trucks, equipment and finished jobs, plus before-and-after shots. Use your own photos. Stock images look fake and can be removed. Add new ones regularly so the profile looks active. Do not put text or phone numbers over the picture.

Google Business Profile guide →

Why was my Google Business Profile suspended?

The usual causes are a business name stuffed with keywords, a fake or shared address, wrong categories, or a listing that does not match your real business. Fix the problem, then follow Google's appeal steps and send proof like your license or a photo of your truck. Do not make duplicate listings.

Google Business Profile guide →

Should I post updates on my Google profile?

Yes, if you can keep it up. Short posts with a photo, such as a finished job, a storm tip or a seasonal reminder, show that the business is active. They are not a magic ranking trick, so do not post junk. Growth includes weekly profile posts if you want help with it.

Google Business Profile guide →

What are the hours I should list on Google?

List the hours someone can reach you or you can book, and keep them true. If you offer emergency storm service, you can say so in the description. Update holiday hours before the holiday. If the phone goes to an automated assistant after hours, make sure the callers still get a text.

Google Business Profile guide →

Do I need a Google Business Profile if I have a website?

Yes. They do different jobs. The profile shows up in the map results and on mobile searches for tree service near me, while the website explains your services in detail. Having both, with the same name, phone and area, gives homeowners more ways to find and trust you.

Google Business Profile guide →

Reviews

How do I ask a customer for a Google review?

Ask right after a good job, while they are happy, and send a direct link so it takes one tap. A short text works well. Say thank you and ask for honest feedback. Do not offer money or gifts in exchange for a review. Google can remove reviews that were paid for.

Reviews guide →

Is it okay to only ask happy customers for reviews?

Be careful. Google asks businesses not to selectively request reviews only from customers likely to be positive, which is sometimes called review gating. The safer approach is to send the request to every customer after a job and accept whatever honest feedback comes back. Read Google's current rules.

Reviews guide →

How should I reply to a negative review?

Stay calm and brief. Thank them, say you are sorry they were unhappy, state the facts politely if needed, and offer to talk offline. Do not argue or share private details. Future customers read your reply as much as the review. Our review reply builder helps you draft one.

Reviews guide →

Can I remove a fake review?

You can flag it to Google if it breaks the rules, for example if it is from someone who was never your customer, contains spam, or is clearly fake. Removal is not guaranteed, and a real unhappy customer's review will stay. Keep screenshots, and reply politely while you wait.

Reviews guide →

How often should I get new reviews?

A steady flow is better than a burst. A few new reviews every month look more believable than twenty in a week followed by silence. The easiest way is to ask after every job as part of your routine. You can use the review calculator to set a goal that fits your size.

Reviews guide →

Should I ask for reviews by text or by email?

Text is usually faster for a field-service customer, because they have their phone in hand and can tap a link right away. Email can work as a backup. Keep either one short with a direct link. Include a way to opt out, and do not send reminders to people who already replied.

Reviews guide →

Do reviews help me rank higher on Google?

They can help, along with other factors like your category, distance and website. Reviews also help people choose you once they see you. The number and the recent ones matter, as does what the reviews say. It is not something to fake, because fake reviews can get you penalized.

Reviews guide →

What do I do if a customer says they'll leave a review but doesn't?

Send one polite reminder a few days later, then let it go. People get busy. Make it easier next time by sending the link right at the end of the job. A QR code on your invoice or door hanger also works well for customers who prefer to do it later.

Reviews guide →

Pricing and contracts

What does the Lirevon Core plan cost?

Core is $497 a month plus a $997 setup fee. It includes missed-call text-back, the AI receptionist with 300 minutes a month, a lead inbox, online booking, review requests, a 5-page website and a Google profile tune-up. Carrier fees for the text number and registration are billed at cost.

Pricing →

How much is the founding client spot?

The founding spot is $297 setup instead of $997, with the same $497 a month. There are 3 spots. In return, founding clients give us a case study and a short video testimonial. It is honest to say we have no tree-service clients yet, so the first ones help us build real examples.

Pricing →

Are there any extra fees I should know about?

Yes, and we list them. Ad spend is separate. Phone carrier fees for your text-back number are about $5 to $15 a month, billed at cost, and the one-time business text registration fee is billed at cost too. Google Ads management is a separate plan from $1,750 a month plus ad spend.

Pricing →

Can I cancel anytime?

There is no long contract. You can cancel with 30 days' notice. You keep your website, your phone number, your reviews and your customer list. The 60-day guarantee covers the setup fee only and needs you to forward calls, approve the texts and share the jobs you book.

Pricing →

What happens if I do not get any extra jobs?

If the system does not bring you 3 extra booked estimates in 60 days, we refund your setup fee. That is the guarantee. It depends on you doing your part. We cannot promise jobs or revenue, because results depend on your area, your calls and your follow-up.

Pricing →

Is Lirevon cheaper than hiring a receptionist?

It depends on your hours and call volume. A person costs wages and covers set hours, while our monthly price is fixed and the system works at night. A person is still better for complex calls. Use our comparison page to weigh both options with your own numbers.

Pricing →

When does the Growth plan make sense?

Growth is $997 a month, and we suggest it after Core shows results. It adds local SEO pages, weekly Google profile posts, 8 short videos a month, a review growth plan and a monthly strategy call. Start with Core if your first need is catching every call.

Pricing →

Getting started

What do you need from me to start?

A short kickoff call, your business details, a few photos, your service list and area, and access to forward your calls. You also approve the text messages in week one. Most of it takes a few short messages from you. We handle the setup, carrier registration and website work.

See the system →

Do I need to be good with technology?

No. If you can forward a call and read a text, you can use it. We set up everything and show you the lead inbox on your phone. If something is confusing, tell us and we fix the set-up, not blame you. Your crew can learn it quickly.

See the system →

Can I try it on one phone number first?

Yes, in most cases. We can start with your main business line and add others later. Starting small lets you see the texts, the inbox and the monthly report before you add more. Tell us on the kickoff call how many numbers you use and which one gets the most calls.

See the system →

How do I know if my business is a fit?

Lirevon is built for tree service companies with about one to five crews who miss calls while working. If you have a full-time office person who answers every call, you may not need us. Start with the free check or the self-check tool, and we will tell you honestly.

See the system →

What is the free audit?

It is a short review of your phone handling, website and Google profile, with a simple scorecard of what to fix. It is free and has no obligation. Ask for it on our free audit page. You can use what we find yourself even if you do not work with us.

See the system →

Will you work with me if I'm in a small town?

Probably. The system works anywhere people call a tree service. We take one tree company per metro area, so we check whether your area is open. In a small town, fewer competitors can make the Google profile and reviews matter even more. Ask us on a call.

See the system →

Who do I talk to when I have a question?

Umair Nawaz, the founder, runs your account. You can reach us by email or book a call during US hours. A small remote team builds and watches the system. For urgent issues with the text-back, tell us and we will look at it as soon as we can.

See the system →

Running a tree business

How do I price a tree removal job?

Pricing depends on tree size, access, hazards near buildings or lines, equipment needed, disposal and your costs. Work out your cost per crew hour and add a profit margin you choose, then adjust for risk. Our tree job estimator lets you enter your own numbers. It gives an estimate, not a quote.

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How do I know my profit margin on a job?

Add up labor, equipment, fuel, disposal and a share of overhead for that job, subtract it from what you charged, and divide by the price. If you never track this, you may be guessing. Our profit margin calculator lets you try your own figures and see where you stand.

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What insurance does a tree service need?

Most tree companies carry general liability and workers' compensation if they have employees, and many also carry commercial auto and equipment cover. Requirements vary by state and by customer. This is a short explanation, not legal or insurance advice, so talk to a licensed insurance agent about your own company.

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Should I hire an employee or use subcontractors?

Each has costs and legal rules. Employees bring payroll taxes and workers' compensation, while subcontractors raise questions about whether they are truly independent. This is a short explanation, not legal advice. Talk to an accountant or employment lawyer before you decide. Our hiring cost calculator can help you compare the cash cost.

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How do I handle storm season demand?

Plan ahead. Know your crew capacity, line up extra help, keep equipment ready, and set a clear policy for emergency jobs. Calls spike after a storm, and many go unanswered. Have an after-hours plan so each caller gets a reply. Our storm capacity planner can help you work out the numbers.

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What is the best way to follow up on quotes?

Follow up in a set rhythm, for example a day after the estimate, then a few days later, then once more. Keep it friendly and short, and ask if they have questions. Many quotes are lost not because of price but because nobody followed up. A lead inbox helps you see who is waiting.

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How can I get more commercial and property manager work?

Reach out directly to property managers, HOAs and facility teams in your area with a short, professional pitch. Show your insurance, your response time and how you handle safety. Recurring accounts smooth out slow months. It takes patience, because they often choose vendors in batches and want paperwork first.

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Should I run Google Ads for my tree service?

It can work, but it costs real money and needs watching. Set a monthly budget you can afford to lose while you learn, track which calls turn into jobs, and make sure your phone is answered. Ads send more calls, so they hurt if you miss them. Use our budget planner first.

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What is a door hanger and does it still work?

A door hanger is a small printed card left at homes near a job you just finished or are doing nearby. It can work in a tight local area because neighbors see the truck. Results vary and are not guaranteed. Track the calls with a dedicated number or a code to learn if it pays.

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How do I manage cash flow in the slow season?

Look at your last year's income by month, set aside money in the busy months, and plan for fixed costs like insurance and equipment payments. Offer off-season services like pruning and planning. Our cash flow planner lets you test a simple plan with your own figures, and you can change them anytime.

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Is it better to buy or rent a chipper or crane?

It depends on how often you use it. If you need it rarely, renting avoids a big payment, repairs and storage. If it works most weeks, buying can cost less over time. Compare the yearly cost of each with your own numbers. Our buy-vs-rent calculator is free.

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How do I stand out from other tree services?

Be easy to reach and easy to trust. Answer quickly, show up on time, give written estimates, keep your profile complete, and ask for reviews. These things are simple but many companies skip them. Avoid claims you cannot prove. Real photos and real customer words are your best proof.

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Homeowners

How do I find a good tree service near me?

Search Google Maps, read recent reviews, and look for a company with a real phone number and photos of actual work. Ask for proof of insurance and get two or three written quotes. Lirevon does not do tree work and does not list or rank companies, so use your own judgment.

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What should I ask a tree service before hiring?

Ask if they are insured and whether they can send proof, who will do the work, what is included in the quote, and whether cleanup and stump work are covered. Ask for it in writing. A good company answers plainly. See our homeowner guide on questions to ask for a full list.

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What does a tree removal quote usually include?

It should say which trees, what work, whether wood and brush are hauled away, whether the stump is included, and the total price. Quotes vary by company, so ask what is not included. Get two or three written quotes so you can compare the same scope, not just the bottom line.

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What affects the cost of removing a tree?

The main factors are the tree's size, how close it is to buildings and power lines, how hard it is to reach, its condition, the equipment needed, and cleanup. We do not give prices for tree work. Get two or three written quotes from insured local pros, and ask each what is included.

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How do I know if a tree is dangerous?

Warning signs include a leaning trunk with lifted roots, large dead branches, deep cracks, mushrooms at the base, or damage after a storm. If you are worried, ask a certified arborist or an insured tree company to look. Stay away from the tree, and never climb or cut it yourself.

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What should I do if a tree falls on my house?

Get everyone out and away first. If anyone is hurt or in danger, call 911. If a power line is down or touching the tree, stay far back and call your utility company. Do not touch the tree or try to cut it. Once it is safe, call your insurance company and an insured tree pro.

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Is it safe to cut a tree myself?

For large trees, it is usually not safe. Falling limbs, ladders, chainsaws and power lines cause serious injuries every year. Storm-damaged wood is especially unpredictable because it can be under tension. Hire an insured professional for anything big, high or near a house or wire. Small garden pruning is a different matter.

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Do I need a permit to remove a tree?

Sometimes. Rules depend on your city, county, the tree's size or type, and whether you live in an HOA or a historic area. Call your local city or county office before any work. This is a short explanation, not legal advice. A good tree company can often tell you what they know locally.

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Will homeowners insurance pay for a fallen tree?

It depends on your policy and what the tree hit. Cover often depends on whether the tree damaged a covered structure, and policies differ a lot. Call your insurance company or agent and read your policy. This is a short explanation, not insurance advice. Take photos before anything is moved.

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When is the best time to prune trees?

It depends on the kind of tree and why you are pruning. Many trees do well with dormant-season pruning, but some species are best pruned at other times. Dead or dangerous branches should be dealt with sooner. Ask a certified arborist about your specific tree. Avoid heavy cutting on your own.

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Still have a question?

Email hello@lirevon.com. You can also compare options on our compare pages, see services or pricing. More short answers: answers, glossary, offers, tree care by state, tree species and tree problems.

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