For tree service owners
Should a tree service ask for a deposit?
Short answer
Many tree companies ask for a deposit on large or special jobs, such as a crane removal or work that needs a permit or ordered equipment. It protects you from cancelled work and covers upfront costs. Put the amount and terms in writing. Check your state's rules. This is not legal advice.
By Umair Nawaz. Published October 25, 2026. General information, not legal, tax or insurance advice.
The longer answer
A deposit shows the customer is serious and covers costs you pay before the work starts. For a small trim, many companies ask for payment at completion. For a large job, a deposit is common.
The jobs that fit best are the ones with real upfront cost: crane work, special equipment, a permit, or a job that takes your crew off other work for days. If a customer cancels late, a deposit helps pay for the time you held open.
How much should you ask? That is your decision, based on your costs and local custom. Some states limit how much a contractor can take before work begins, so check your rules or ask an attorney.
Put the terms in writing: the amount, what it covers, when the balance is due and what happens if either side cancels. Give the customer a receipt. A clear process also helps customers trust you.
Offer easy ways to pay. Card or text-to-pay links make a deposit simple, but only use a trusted payment provider and never ask for card numbers by text.
Use our job deposit calculator to try different amounts. It is a planning tool, not legal advice.
More answers for owners
- Should a tree service charge for estimates?Read the answer
- Should a tree service give prices over the phone?Read the answer
- Should a tree service price by the hour or by the job?Read the answer
- Should a tree service use a call tracking number?Read the answer
- Should a tree service use a live answering service or voicemail?Read the answer
- Should I keep a price list for common tree jobs?Read the answer
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