Should a tree service give prices over the phone?

Callers often ask for a price first. You do not have to refuse, but think about what a number does.

If you say a low number, you may lock yourself in and lose money. If you say a high one, you may lose the job before you see the tree.

A middle path is to ask for photos by text. Ask for the address, a few pictures from different sides, and any notes on power lines, fences and access. Many jobs can be priced closely from that.

If you give a range, say what it depends on and that the final price comes after you see the job. Put it in writing by text.

For stump grinding or small trimming, a rough range may be fine if you have standard pricing. Use your own costs, not someone else's.

Always see jobs involving risk, such as cranes, close structures, power lines or storm damage, before you quote.

A visit is also a sales chance. You meet the customer, explain the plan and show you care.

Our estimator and price guide builder help you set consistent ranges based on your own costs and goals.