For tree service owners
How do I set a deposit policy for big tree jobs?
Short answer
Pick a rule you can explain in one sentence, such as a deposit for jobs above a certain size or those needing special equipment. Put it in the written estimate, state when the balance is due, and apply it the same way to everyone.
By Umair Nawaz. Published October 25, 2026. General information, not legal, tax or insurance advice.
The longer answer
A deposit protects your time and your equipment costs. It also helps customers know you are serious.
Decide the trigger. Many owners ask for a deposit on large jobs, jobs that need a crane or rented gear, or jobs booked far ahead. Choose a rule that fits your business.
Choose an amount that makes sense. It might cover your direct costs, like rental and disposal. Use your own numbers, not ours.
Write it down. Put the deposit, due date for the balance and your cancellation terms on the estimate and on the job ticket.
Be fair and consistent. Say the same thing to every customer. Explain what the deposit is for, in plain words.
Deposit and refund rules vary by state. This is a short explanation, not legal advice.
Our deposit calculator can help you test different numbers.
More answers for owners
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