How do I know if my tree service is missing calls?

Start with proof. Open your phone's call history for the last two weeks and count calls marked missed. Then check how many of those you called back, and how fast.

Next, call your own business number from another phone at busy and quiet times. Let it ring. See what the caller hears: a ring, a voicemail, or a text sent back.

Look at after-hours and weekend calls. Most owners are on a job or off the clock and do not see these until later.

One data point for scale: Invoca reports about 27% of calls to home-service businesses go unanswered, and under 3% of those callers leave a voicemail. That is an industry figure, not a count of your calls. Your own log is what matters.

Compare phone calls to booked estimates. If you get many calls but few estimates, you may be losing people before they book.

Think about the cost. Use your average job value and close rate to estimate what a missed call is worth. Our calculator lets you enter your numbers.

Then close the gap with fast tools: a text sent in about 30 seconds after a missed call, and an AI receptionist for after hours. Try our answer-rate test first.