Reviews
Competitor review gap
Compare your rating and review count with up to 3 nearby companies and see the pace needed to pass them.
Open the tool: Competitor review gapJohnson City, TN
Google lists 26 tree companies around Johnson City. We checked 16 of their websites in October 2026. Only 1 could be texted and only 1 let a homeowner book an estimate online. The Johnson City company that fixes those two things first answers the calls the rest are missing.
26
tree companies listed in Johnson City, TN
94%
of websites cannot be texted or chatted with
94%
have no online booking
19%
have no website at all
4.5
average Google rating
40
median number of Google reviews
Our own check of 16 websites, October 2026 (data as of 2026-10-26). Estimates and averages, not a survey. No company is named.
Your numbers
Missed calls a month
47
Jobs lost a month
18
Revenue lost a year
$163,000
Estimate only. Uses two published numbers: about 27% of calls to home-service businesses go unanswered, and under 3% of those callers leave a voicemail (Invoca). Your own numbers may differ, which is what the free audit checks.
Open the full calculatorWhat that means: the fastest way into the top three in Johnson City is not a better rating. It is more reviews, asked for by text after every job, and being the company that answers in 30 seconds. How the text-back works on a crew day.
Working in Johnson City
The trees: oaks, maples, poplars and pines on the ridges of the Appalachian foothills.
The weather: winter ice, heavy rain and mountain wind.
The work: hazard trees on slopes, storm clean-up and removals on steep lots.
Rules: Some cities require a permit to remove protected or heritage trees; check the city's tree ordinance before quoting.
Storm days are when the phone rings most and gets answered least. The system is built for that day. See also the storm season phone playbook.
The system, in Johnson City
Week 1
A 45-minute kickoff call. We set up call forwarding, write the texts for you to approve, build the booking page and tune your Google profile. Business-texting registration with the carriers starts; it can take 3 to 7 business days.
Week 2
The system is live. A missed call gets a text from your number in 30 seconds, the AI receptionist picks up what you miss, and review requests go out after finished jobs. We read the first real Johnson City conversations and tighten the wording.
Every month
A one-page report in plain English: calls caught, replies, estimates booked, reviews added. We adjust the texts and the profile from what the numbers show. No vanity numbers.
Free, no sign-up, nothing saved.
Yes, for one company. We take one tree service company per metro so we never compete against our own client. The first Johnson City owner to sign gets it.
No. We are a remote team that works US hours; your customers only ever deal with your own number and name. Texts come from your business number, the booking page carries your name and the review request links to your Google profile.
We loaded 16 Johnson City tree-company websites with our own script (latest run 26 October 2026) and looked for a text or chat option and online booking on the home page. It does not mean the phone cannot receive texts. It is a snapshot of the market, not a claim about any one company.
A 45-minute kickoff call, forward your calls, approve the texts. We do the rest. The system is live within 7 days; business-texting registration with the carriers can take 3 to 7 business days.
Back to Tennessee · all metros · the full 2026 report