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Glossary term

What is Lead source?

Short answer

Lead source is the place where a lead first came from, such as a Google search, a referral, a paid ad, a yard sign or a website form.

Lead source, explained for tree service owners

Lead source records where each new customer first heard of you. Common sources for a tree service include Google searches, your Google Business Profile, referrals from past clients, paid ads, yard signs and truck decals. Tracking it helps you spend money where leads actually book jobs. Use the same few names every time, such as Google, referral or yard sign, so the report stays clear. Ask every new caller how they found you and write it down right away. Over a few months, you will see which sources bring the best jobs and which bring calls that never turn into work.

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Related terms

  • Google Business Profile

    Google Business Profile is the free listing that shows a business's name, phone number, hours, photos and reviews on Google search…

  • Lead

    Lead is a person or household that has shown interest in a business's service, for example by calling, texting or filling in a form, but…

  • Booking rate

    Booking rate is the share of leads or calls that end with a booked estimate or job, found by dividing bookings by total leads in the…

  • Close rate

    Close rate is the percentage of estimates or quotes that turn into booked jobs, found by dividing the number of jobs won by the number…

  • conversion tracking

    Conversion tracking is the setup that counts useful actions on your site or ads, such as calls, form fills and booked estimates.

  • Cost per lead

    Cost per lead is the amount a business spends on marketing to get one new lead, found by dividing total marketing spend by the number of…

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